River Oaks Animal Hospital at 800 Miami Springs Drive in Longwood, Florida

Customer Reviews about River Oaks Animal Hospital

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  I will like to start with.Im still In Shock over the bedside manner or this facility.I have a 2 yr 3mnths old Red Heeled Guard Dog.Trained to verbal cues,sign language,and is fully trained in his agility skills.A very well behaved boy too.I my self, had been recommended this breed from my Judge in Texas after going through a very violent,abusive, attempts on my life from my ex husband.So, we researched the breed,then met with several breeders before Sagee Babee chose me as his two legger to protect.Never had any special request from his previous Vet.In Amarillo Texas.She was truly an amazing compassionate doctor.Now, relocated to Florida after finally having some down time from my bridal designs and cleaning business.I was recommended this Vets. Office.I went in with my sister to met with them.I had told them I had a trained guard red heeler.I only received a business card and was told to set up an appointment.And, so I did.Their appointment setter called me back saying,I could receive a free bath for my dog if,I dropped him off.I thanked her bt, explained my Dog isn't dropped off anywhere,hes my guard dog.Bt, I thanked her.She said, my Vet from Amarillo still hadn't faxed over the info.And my sisters visit she ddnt see on the schedule.Because I had wanted to schedule my Dog in with hers.Bt, as it turned out I had to schedule him seperate.So, we arrived Today, Saturday for his first visit.We were told the fax had still not arrived.We gave them the number to call in Amarillo for the faxing .Then we had to wait.Well,1 hour went by.And Sagee met several Dogs and people.I cued him to stay and that it's alright.He did,amazing as always he's very intuitive as well.So, another hour goes by.And, the Ladies at the Desk said, they were sorry for the wait,as they had an emergency.So,we waited 35 more minutes.Then ,a vet tech.(female)came up to us and,called Sage.By the way she approached us,she camed up very close to me and Sage, without asking if he was socialable ,I was a Lil concerned.He gave a,warning grawl.And, stood between she and I.I said, that's us.Bt, please allow me to introduce you to my Dog first please.She said, sure.I kneeled and had her kneel,I touched her wrist and told Sagee it's okay she's ok...Then, Sage smelled her ,I repeated shes ok,and touched once more.And, gave him the sign for that.Then, she stood and said,she would need to get his room ready,as we should have told them I had brought a guard dog in.Then 15 minutes later, Another Vet.Tech (male).came out asking for Sage.I told him the same. Bt, he ddnt approach me he stood near the room waiting for us to walk to him.So ,I took Sage in the Room and explained. after,I was in closer area to the man Sage gave his warning grawl again, as He usually does.Told him,He was my guard Dog and explained why & I could introduce him.Then, once he smells you things will be okay.Then, The tech. said sure he had no problem with this.So, i introduced Sage the same way again.As the first tech.same sign language and verbal.Then, Sage was fine.We discussed his shots ,chipping, and other medical issues I wanted addressed.He said, he,was fine with it.I explained I was okay if they needed to mussel Sage,even though it was never needed at his other vets in Amarillo. He said, he'd have to check over with the Doctor there as he wasn't from their establishment. I said, okay. We waited another 10 minutes.And, the door swung open & A man walked in telling me hed have to separate me from my Dog as he was the doctor, I said hmmm.im not sure how I feel about it that as my Dog had grawl, bt was still in sitting heel mode.I gave the cue.He stopped.And, I tried to explain to the Doctor, anyone working on Sage would need to be introduced, I tried to explain.He was in a defensive stance, I was appalled at his responce.Im not kneeling to his level I'm alpha,and any dog in here has to know that we,are alpha,as he wasn't going to have any of his employees or his self bit.I told him.We' d have to talk it over ,and thanks him for him time.Never will I return to this place.
  January 15, 2017

  by patricia fedick

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